One front desk. Thirteen agents working as one — twelve cells in the comb, and Voice, Queen herself, running through every one of them. A human advisor on call when the math gets hard.
Top of funnel. Branded social, GBP, ads. The feed never goes dark.
Every DM, form, chat, and walk-in answered in seconds. Classified and routed.
For the 70-90% of leads who don't book on first touch. Multi-touch drip, branched by persona.
Booking through first-paid. Confirmations, reminders, no-show recovery, reschedule, first-visit prep.
Paperwork to payment. Waivers and contracts signed, charged, and filed in one motion.
First 30 days post-signup. Welcome, intake, first session, milestone-1, Day-30 review.
Long-term member health. Monthly touch, milestones, anniversaries, referral asks at the right moments.
Reviews requested at the right moments. Responses drafted. GBP managed.
At-risk save flows, billing exceptions, cancellation winback, dormant re-engagement.
Tickets triaged, SLA tracked, CSAT captured — across every channel.
Weekly digest every Monday. Cross-agent learning. Numbers without dashboards.
Members who bring members. Referral links, rewards, leaderboards — acquisition on autopilot.
A front desk that doesn't clock out. An advisor who shows up on schedule.
The Hive goes in first where the leak is biggest — and it’s tuned to the vertical, not generic.
Missed calls during class are missed members. Voice answers mid-session, Convert chases the no-shows, Retain watches the check-ins.
High-touch clients, high-stakes follow-up. Intake, reminders, reviews, and rebooking — in your brand voice, every time.
You’re on a roof, not at a desk. Every inbound answered, the quote call booked, the invoice chased — while you work.
Regulated-vertical deployments: HIPAA-compliant configurations, BAAs, tightly scoped data access. The front desk, done right.
Five sliders. No email required to see your number. Bring it to the Discovery Call and we'll rebuild it from your real data.
Modeled estimate, not a promise: assumes fast-answered inquiries convert at ~30% vs ~10% when missed or slow (industry direct-response deltas), and that reminder + recovery flows save ~40% of no-shows. Your weekly read-out uses your actual numbers.
Core stops the bleeding. Max grows the business. Elite + The Swarm decides what to grow next.
$100/mo voice tools hand you a login and a stack of prompts. The Hive is a configured front desk we run for you — voice, DM, email, reviews, follow-up — not thirteen tools you have to learn.
The Day-60 promise
If The Hive isn't visibly pulling by Day 60 — inbounds answered, bookings shepherded, saves attempted, in your weekly read-out — we sit down and rescope at no charge. No long-term contract holds you past the 90-day tune-in.
Three fields. We'll be in touch within 24 hours.